Support and contact
One person reads every message. Most questions are answered below, and anything else reaches him directly.
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Tell us what happened and which device you were using. If something in the app is wrong, the word or the topic it happened in helps a lot.
Answered already
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Which dialects does PopPond include?
Seven: Lebanese, Egyptian, Syrian, Palestinian, Moroccan, Algerian and Fusha.
Are the recordings real people?
Yes. Every word is recorded by a native speaker of that dialect. Nothing is synthesised.
Does PopPond work offline?
Yes. Every photograph and every recording ships with the app, so it works on a plane, in a car, or anywhere without signal.
What devices does PopPond support?
Phones, tablets and Chromebooks.
How do I switch dialects?
Tap the dialect selector. You can change it on any word, at any time, and the change is instant.
Does PopPond have ads or accounts?
No ads, no sign-up and no accounts. Buying sits behind a grown-up check.
What's free?
A generous set of words is free to get you started. A subscription unlocks every topic and every word, including new ones as we add them.
What data does PopPond collect?
You don't need an account or any personal details to use PopPond. The app sends usage events to PostHog so we can see what works, sends a smaller set of events to Meta and TikTok to measure PopPond's own ads, and uses OneSignal to show messages inside the app. None of it carries a name or email address. The privacy policy lists what goes where.
Is Fusha included?
Yes. Fusha is one of the seven dialects and you can choose it at any time. Many families use it alongside the dialect spoken at home.
What age is PopPond for?
Two to six. A child who cannot read yet taps a photograph and hears the word.
Which languages is the app itself in?
English, Arabic, French, German and Spanish. The app language and the Arabic dialect are independent of each other.
About your data
The form sends your name, email address, topic, message and the site's language. It reaches our inbox through Cloudflare, our web host, and Gmail. It is not added to a mailing list and not shared. The privacy policy sets out what the app itself does.
Seven dialects. One app.
Every word photographed and recorded by a native speaker, in all seven.
